Bullerjan GmbH Warranty Statement – Date: 10/2026

Bullerjan® has always been synonymous with the design and manufacture of high-quality wood-burning stoves and their accessories. We meet exceptionally high quality standards, particularly in the selection of the materials required for the manufacture of the stoves and in their workmanship.

This guarantee does not limit your statutory rights in the event of defects. You may exercise these rights free of charge. Any existing statutory warranty rights remain unaffected by this guarantee. Should the purchased item be defective, you may contact the retailer under the terms of the statutory warranty or, if you purchased the goods directly from us, contact us, regardless of whether a guarantee claim applies or not.


In addition to your statutory warranty claims, we grant you the following guarantee:

We provide a two-year guarantee on the stove body from the date of purchase.

If you register your product within the first two years from the date on your proof of purchase (https://bullerjan.com/pages/garantie), the guarantee is extended to a total of five years from the date of purchase.

This does not apply to stoves from our ‘cook’ and ‘pure’ cast iron ranges – these stoves already come with a 15-year warranty ex-works and do not need to be registered.

Should any material or manufacturing defects occur in the stove body during the warranty period, we will, under the terms of this warranty, provide you with one of the following services of your choice:

  1. free repair or
  2. a free replacement with an equivalent item

The following are excluded from the warranty:

  • Any type of combustion chamber lining
  • Catalytic converter
  • Wear parts such as seals, glass components, etc.
  • Signs of wear or damage to the paintwork
  • Damage caused by incorrect installation or improper use of the stove contrary to the instructions in the user manual
  • Restricted or faulty operation due to local conditions (e.g. insufficient draught in the flue)

In the event of a warranty claim, please first contact the retailer from whom you purchased the stove, presenting your receipt. If they are unable to assist you, you may then contact us directly.

The guarantor is
Bullerjan GmbH
Neuwarmbüchener Straße 2
30916 Isernhagen

Telephone: +49 (0)5136/9775-0
Fax: +49 (0)5136/9775-12
Email: info@bullerjan.com