Refund policy

§ 3 paragraph 3:

In all other respects, the provisions set out in detail in the following cancellation policy shall apply to the right of cancellation.


Cancellation policy



Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us (Bullerjan GmbH, Neuwarmbüchener Straße 2, 30916 Isernhagen, Germany, telephone: +49 (0) 5136 - 97 75-0, fax: +49 (0) 5136 - 97 75-10, e-mail: info@bullerjan.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.



Sample cancellation form


I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:

.......................................................................

Ordered at .................................

Received on............................

Name of the consumer(s)

Address of the consumer(s)

Date
Signature (only in case of paper communication)



Consequences of cancellation


If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back. After delivery of the vehicle, you must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.